Could you please help me? My uncle's birthday is coming soon...

megextti

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Feb 25, 2012
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Hey, all, I bought a Motorola razr phone & a Megix case as a birthday gift for my uncle ,but the problem is that I don?t know how to do with this : a message says that an error message indicates that the phone cannot start the upgrade process?How should I do? Could you please help me? And my uncle?s birthday is coming soon.
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