nokia lumia 521 wifi calling ONLY able to SEND/MAKE texts/calls, NOT ABLE to RECEIVE texts/calls

[WPCentral Question]

hi,

i finally got wifi calling to be able to work, but i ran into another problem .. when i make calls and send texts, it works fine, BUT i cannot _receive_ any incoming texts or calls when i choose the wi-fi preferred and wi-fi only options. when i change it back to cellular preferred or turn off wi-fi calling, all the texts and missed calls come flooding in.

i need to get wifi calling to work properly because i will be moving to a place with no TMobile service.

any help would be appreciate, thanks!

 

[Laura Knotek]

Have you contacted T-Mobile customer support and asked them?