Nokia Lumia 920 black. Not playing music or removing delted songs.

[Benji0804]

I have had my phone for over a year now and all of the sudden since the last update
my phone will not play any music at all and if it does it will be 29 seconds worth.
I tired multiple songs I like that know that work and they will no longer play.
The error code is 8007003 when I try to play any music.

 

[anon(7900571)]

Hey welcome to WPCentral forums. Can you post your OS and firmware version ? :smile:

 

[switch side method]

Ah ha... Had this same problem. You have to make sure you copy the music on laptop in a certain format (MP3 some reason gives problems on some phones-- happened to me) once its done it will be fine. Forgot what format to copy to songs onto laptop but try with one song, see how it goes. Good luck.