Hey there. (Warning: big story to help you understand what my issue is and how it started)
So I've had my Nokia Lumia 625 for about 5 months or so and everything has been working fine until my screen cracked (at 3 months) and has gone spastic at random times but it's still usable and I can still be productive of it. I've now got WP 8.1 Cyan and last night I got a message saying that my password for my email had expired and I needed to reset it on the web. So after I woke up I had reset my password and the phone didn't register that it was changed and ready to go, so I accidentally did a hard reset (my first mistake) to try and make sure the phone could start fresh after I restored my backup. Tried doing it but it froze and as I had no idea what to do, I rebooted it (possibly second mistake) and just thought I could do it all over again. But little did I know that, that had actually removed that backup from the cloud and gave me the last one I had which wasn't to far off.
So I started restoring and the phone froze again and so I did another reboot, hoping third time is the lucky charm I had started the restore once again. Now it worked fine, but it had mixed features of WP 8 and WP 8.1 and I didn't know what to do or think so I did a soft reset this time. Worked and then did a hard reset for safe measures (most likely the second mistake but could be third either way) and then that's where I encountered the notification about the retail demo mode. I tried to press cancel but as my screen has been spastic since cracking it, it had thought I pressed one continue for the retail demo mode and now I'm stuck with it. I've tried soft resets but that would work if it wasn't in retail demo mode and I can't hard reset as it only displays 'update demo content' instead. So I am downloading the firmware for my phone with the Nokia Software Recovery Tool in hope I can fix my phone as it's a software issue but if it doesn't work, then I need you geniuses to help me out.
I haven't tried modding my phone or anything, I was just trying to get it to work right and now I'm stuck with the retail demo.
If I can fix this, then how and what do I need for it? Anything would be appreciated at this point.
So I've had my Nokia Lumia 625 for about 5 months or so and everything has been working fine until my screen cracked (at 3 months) and has gone spastic at random times but it's still usable and I can still be productive of it. I've now got WP 8.1 Cyan and last night I got a message saying that my password for my email had expired and I needed to reset it on the web. So after I woke up I had reset my password and the phone didn't register that it was changed and ready to go, so I accidentally did a hard reset (my first mistake) to try and make sure the phone could start fresh after I restored my backup. Tried doing it but it froze and as I had no idea what to do, I rebooted it (possibly second mistake) and just thought I could do it all over again. But little did I know that, that had actually removed that backup from the cloud and gave me the last one I had which wasn't to far off.
So I started restoring and the phone froze again and so I did another reboot, hoping third time is the lucky charm I had started the restore once again. Now it worked fine, but it had mixed features of WP 8 and WP 8.1 and I didn't know what to do or think so I did a soft reset this time. Worked and then did a hard reset for safe measures (most likely the second mistake but could be third either way) and then that's where I encountered the notification about the retail demo mode. I tried to press cancel but as my screen has been spastic since cracking it, it had thought I pressed one continue for the retail demo mode and now I'm stuck with it. I've tried soft resets but that would work if it wasn't in retail demo mode and I can't hard reset as it only displays 'update demo content' instead. So I am downloading the firmware for my phone with the Nokia Software Recovery Tool in hope I can fix my phone as it's a software issue but if it doesn't work, then I need you geniuses to help me out.
I haven't tried modding my phone or anything, I was just trying to get it to work right and now I'm stuck with the retail demo.
If I can fix this, then how and what do I need for it? Anything would be appreciated at this point.
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