Whatsapp App and the Facebook Messager App on start screen will not indicate new messages

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WPCentral Question

I have a Nokia Lumina 925 with Windows 8.1 .

Problem: The Whatsapp App and the Facebook Messager App on start screen will not indicate new messages. No count now notificatons. It works for my email accounts and SMS. The 'notifications+actions' are identica and 'on' for Banners, Sounds and Vibrations. It looks like I have actively to open the apps to pull the new messages. Weird.

How do I get it to show an actual "Unread message" count on the Start Screen??
 

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