I cant sync Lumia 1520 with Laptop

[WPCentral Question]

I can't sync my Lumia 1520 OS 8.10.14157.200 with my laptop, laptop doesn't see the 1520, I have Lumia 630 8.10.12397.895, same laptop can recognize and sync Lumia 630
advise me please

 

[Bobvfr]

What OS is the laptop running?

Do you have the Windows Phone App installed?

I can plug in my 1520 or my wife's 520 into my laptop and both work.


Bob

 

[RumoredNow]

You need to clean out your USB drivers...

View any installed/connected USB device on your system

Download and right click the tool's exe file > Run as Admin. After the tool opens, right click any driver marked Nokia and uninstall it.

Plug your 1520 in and the drivers will reload.