Lumia 520 Windows phone 8.1 Reboot on call issue

[WPCentral Question]

Hi there

I have a frustrating issue which is driving me away from ever getting a Windows phone again. Ever since the update to 8.1 my Lumia reboots itself while Im on a call.

It does this randomly and in no particular time place or order. I cannot have a full conversation as sometimes my wife and I are phoning each other 4 times in 15 minutes just to say something like who will pick up the kids.

Any suggestions?

 

[putuyoga]

well my Lumia 720 like that and i soft reset it. Then worked like charms. Maybe hard reset (if soft reset not work)

 

[Corina Bejan]

Hi,

I have the same issue. How do I soft reset it?

Thanks.