What do I do when double tap to unlock doesn't work on Lumia 930?

[behradfarahani]

hi there
my lumia 930 double tap to unlock ability doesn't work what should I do ?
in toch settings it is on and sensitivity is high

 

[Ed Boland]

Re: double tap to unlock does'nt work

Have you tried restarting your phone? Double tap to wake works fine on my 1520 w/Cyan 8.1 update 1 DP.

 

[psoham777]

Re: double tap to unlock does'nt work

hi there
my lumia 930 double tap to unlock ability doesn't work what should I do ?
in toch settings it is on and sensitivity is high

Try a soft reset, it works perfectly in my 1320 too

 

[zack251]

Re: double tap to unlock does'nt work

I have this problem too recently. Some times it works, a lot of time it does not. This happens after the Cyan upgrade.