Notifications will not turn screen display on

gsritchey

New member
Jul 22, 2014
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Any suggestions how to get notifications to turn display on? I have notifications turned on. And it was working fine earlier this week. But now when a new notification comes in, the display does not automatically turn on. Any suggestions of how to fix this?
 
Just something off the top of my head... Is your light/proximity sensor working fine? Because the screen won't turn on if, for example, you have your phone in your pocket and receive a notification... If it's malfunctioning, then the phone may "think" it's in your pocket and not turn the display on
 
That's the only other thing I was thinking about. I'm not sure if it is or not. I believe it is working fine because I turned on the setting where notification noises would not play if it is turned upside down, and they are still playing even though the screen is not turning on. Do you know of anyway to check for this issue?
 
and if you find the proximity sensor is indeed the problem, some compressed air into the earpiece might help. Make sure the screen is clean too.
 

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