Why isn't my Bluetooth working in my car?

[Windows Central Question]

Someone must know how to help (Bluetooth problem)

Hi guys.....
my problem is this and i'm hoping that someone could advise as i seem to be pulling my hair out

Every time i connect my car or it connects itself to my Fiat (windows os) Bluetooth car kit built in to steering wheel it seems to not work.

looking at my phone whilst it connects it displays paired,connected and connected voice and constantly flips between these 3 three statuses... if i ever get it to stay on "connected voice" it works but it never stays on there for long just starts switching back and forth. tried my friends old Lumia 635 and works fine perfect even reads out text messages etc etc and voice dialing works perfect admittingly that is NOT on 8.0 i believe on OS before. I have tried Soft reset and Hard reset and restoring phone but nothing.....

Do windows know about thuis and will be fixed or what on earth can i do

 

[N_LaRUE]

Re: Someone must know how to help (Bluetooth problem)

First, I'd like to say that pairing with car stereos seems to be a bit of an issue with WP. Not entirely sure why.

You state your friend's old phone pairs but you call it a 635, which is a new second gen phone... typo?

What phone do you have and what OS are you running? Have you tried pairing to other Bluetooth devices?

 

[Stephen Bennett2]

Re: Someone must know how to help (Bluetooth problem)

Oh sorry I have a Nokia 925 running 8.1 the phone my friend tried was Nokia 625 on windows 8 it worked perfectly on my windows built in car kit

 

[Stephen Bennett2]

Re: Someone must know how to help (Bluetooth problem)

Never tried pairing with other phones yet

 

[Stephen Bennett2]

Re: Someone must know how to help (Bluetooth problem)

Do you think could be sorted when we get update that adds cortana

 

[N_LaRUE]

Re: Someone must know how to help (Bluetooth problem)

Never tried pairing with other phones yet

Maybe take a trip to a store the sells Bluetooth devices and see if you can pair them with your phone? I'm not sure that Update 1 will fix your issue or not.

I'm thinking more along the lines that maybe your Bluetooth doesn't work right on your phone.

 

[Stephen Bennett2]

Re: Someone must know how to help (Bluetooth problem)

Ok cool so....how do I get it too work?? As that's the whole point of me getting phone every phone I have used works perfectly except this one

 

[N_LaRUE]

Re: Someone must know how to help (Bluetooth problem)

Ok cool so....how do I get it too work?? As that's the whole point of me getting phone every phone I have used works perfectly except this one

Well that's why I'm suggesting testing it on something else to determine the problem. It could be hardware related which means repair.

 

[Stephen Bennett2]

Re: Someone must know how to help (Bluetooth problem)

When you say hardware?? Does that mean outside of warranty I'm pretty stuck

 

[N_LaRUE]

Re: Someone must know how to help (Bluetooth problem)

When you say hardware?? Does that mean outside of warranty I'm pretty stuck

Yes I mean if you're outside your warranty that could be an issue. I'm not saying it is but I'm suggesting you check with another bluetooth device first, like headset. To see if it's phone.

Did you use the Nokia Software Recovery Tool yet?