Why is my HTC 8s dialing the wrong numbers on my contact list?

[Windows Central Question]

my htc 8s dial wrong number

my htc 8s dials the wrong number from my contact list, I think the problem is that it cant differentiate between two very similar numbers,for example there is only one different digit between the two numbers, can any one help please.

 

[RumoredNow]

Re: my htc 8s dial wrong number

Check what is entered in the contacts under number...

If you select contact "A" it will only dial "A" and not "B" no matter how similar the numbers are.

 

[mefozzy]

Re: my htc 8s dial wrong number

Thanks for the reply, the two contacts are under two different letters in contact list,and it still dials wrong one.

 

[RumoredNow]

So... You opened the contacts and examined that the phone numbers are accurate?

Yet it still dials the wrong number? A number that is not stored inside that contact?

If yes, do a Factory Reset.