My Nokia Lumia 1020 is stuck on a last call screen, how do I restart it?

  • Thread starter Windows Central Question
  • Start date
W

Windows Central Question

my nokia lumia 1020 is stuck on a last call screen...how do i restart it

was playing frozen when a call came in, i took the call and spoke for just ove 2 minutes and as i try to hang up the screen is just stuck on the call
 

gpobernardo

Active member
Jan 12, 2013
4,339
0
36
Visit site
Re: my nokia lumia 1020 is stuck on a last call screen...how do i restart it

was playing frozen when a call came in, i took the call and spoke for just ove 2 minutes and as i try to hang up the screen is just stuck on the call

You can try turning your phone off by pressing the power button down for a prolonged period of time (around 15 seconds). If this does not turn your phone off, you can "soft reset" your phone by pressing the volume down button and the power button together until your phone restarts.
 

Members online

Forum statistics

Threads
322,736
Messages
2,242,598
Members
427,978
Latest member
Duouser3