On my Lumia 1320 why don't both earphones have sound?

[Windows Central Question]

Headphones issue on Lumia 1320 , Both earphone dont sound

First of all i got WH-108 headphones in packing ith this lumia 1320

They work fine or other devices but on 1320 right side ear phne doest respond

any help?

Hell tensed ....

 

[AmGaD-SaLaH]

Re: Headphones issue on Lumia 1320 , Both earphone dont sound

Make sure the jack port is clean .. And perform a soft reset with your earphones plugged in