Why am I no longer able charge app purchases to my AT&T bill?

[Cartman]

Can no longer charge app purchased to my AT&T bill

I attempted to purchase an app today and the option to have it billed to me AT&T account is no longer available

After calling AT&T support I was told that they do not support carrier billing any longer?!

Anyone else have this issue? When I went into the wallet app the at&t option disappeared shortly after it started up.

Can someone on AT&T see if their AT&T purchase option is still there?

 

[Laura Knotek]

Re: Can no longer charge app purchased to my AT&T bill

I have At&T and just bought something.

Hello Laura Knotek,


We're sending you this message to confirm that you have purchased the following items:

Purchase Date
Wednesday, November 26, 2014


Total before Tax: $1.99
Tax: $0.00
-----
Total for this order: $1.99


Item(s)
The Rolling Stones Singles Collection: The London Years (Remaste
Price: $1.99
Quantity: 1


The following payment option will be billed for this purchase:
Mobile Phone Bill








Sent from my Nokia Lumia 920 via Tapatalk

 

[Cartman]

Re: Can no longer charge app purchased to my AT&T bill

Thanks! I called AT&T back and verified that my account didn't have the purchase blocker on it. They are not sure why I can no longer purchase apps using carrier billing and referred me to windowsphone.com :/

Awaiting delivery of a new phone (1520.3) so hopefully it will come back with that. The only thing I can think of is that I switched my SIM card to the new secure version so I could use SoftCard.

...of course Window Phone support recommends a factory reset :/

 

[Cartman]

Re: Can no longer charge app purchased to my AT&T bill

Just an update...the AT&T option came back on it's own. I just checked today and it is back. Unfortunately the box set I wanted to purchase is no longer being offered