Why am I suddenly getting error messages when taking screenshots Failed taking a Screenshot?

[anon9059916]

"Failed taking a Screenshot"

Hey,

I tried today to take a screenshot, but suddenly on the top of my Screen (where normally "Saving screenshot" appears) there was the notification: Failed taking a screenshot. Yesterday everything was alright.

Any suggestions? I can't post a screenshoot, because...

Nokia Lumia 930, 8.1.1, Cyan, no DP

 

[BatteryLife]

Re: "Failed taking a Screenshot"

Use the old method, take a shot of your screen using a camera or another phone =)

Personally never heard of this before. Could it be due to the lack of storage space?

 

[anon9059916]

Re: "Failed taking a Screenshot"

No it could not, I have about 17 GB of free storage... And I don't have a camera at home

 

[Ed Boland]

Re: "Failed taking a Screenshot"

Restart your phone (hold power and volume down buttons together for about 10 seconds until it vibrates) and try again?

 

[anon9059916]

Re: "Failed taking a Screenshot"

I have done this before for about 4 times, but thanks for the advise.

And I can't do a hard reset, because my phone is not able to back up the apps and settings, stuck at 35%.
I have already removed the lockscreen photo, did a soft reset for 4 times, disabled locksceen weather, deleted all phone backups in OneDrive.