Why can't I get wifi and cant download anything?

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Windows Central Question

cant get wifi and cant download anything

Cant get wifi to turn on and cant download
 
Re: cant get wifi and cant download anything

anything else? what is it doing?
is cellular data enabled and functional?

Have you tried a soft reset? (press + hold power + volume down for 10-15 seconds, or until the phone vibrates)
 

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