Backup and restore in my windows phone 8.1

[Arvind gr]

Hi my name is Arvind am using lumia 730 , yesterday I did reset my phone, before that I backed up all my apps and settings data...then after resetting, my settings were back as expected but games were required wifi but I installed them using mobile data.. But game levels are gone .. Now I have to play it from level 1...for example in dead target I was at level 11 before reset my phone but. Now its showing level 1..what can I do now..backup was saved 100%..

 

[palmujukka]

Your backup file probably fine. Unfortunately, your phone won't backup all apps' data but only from "participating apps", as Microsoft refers to it. In practise, a developer has to update their app/game to support backing up the app's data.

You can read Microsoft's full explanation from here: http://www.windowsphone.com/en-gb/how-to/wp8/settings-and-personalization/back-up-my-stuff

 

[tersagun]

Hi guys,

I do have a question regarding backups. I did have a backup of my phone with DP. Would it work to restore that backup after reflashing my phone with official firmware? Or versions must be the same?

Thanks