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Windows Central Question
HTML Framer Problem on PC and Windows Phone 8.1
So I've got a problem, as a house of computer users we have quite a few computers. 3 Days ago my computer (Dell Studio XPS 16 running Windows 7 SP1) randomly started re-directing me to Russian websites... it seemed a random point to start; I had walked away from the computer for a couple hours to do something else and when I came back it was immediately redirecting me. I had no active downloads and nobody else knows my password so the computer was unused during that point. AVG picked up on this and informed me each time that I was redirected that it was a HTML Framer that was redirecting me and that it had protected me - regardless I was still being redirected every 5 webpages or so. In the end a mix of AVG and Malwarebytes Anti-Malware seemed to get rid of the problem and the computer has been unaffected since.
However the story sadly didn't end there... Being an *****(!) I emailed my parents my Christmas list whilst waiting for the virus scans to complete. One day later - poof home computer (Windows 7 SP1 as well) has said HTML Framer which not a huge problem, that of course, I can fix. The problem comes from the fact that my Windows phone (Nokia Lumia 630 running Windows Phone 8.1) is displaying exactly the same symptoms. The browser is being redirected to a stupid website. Great. My immediate reaction is that this must be an infected router or some huge ISP issue. However with 3 other laptops going unaffected as well as two iPads an iPhone and another Lumia 520 (Windows Phone 8.0) unaffected I can't see that being the case. One important note is that my Nokia 630 has access to my emails so all that I can think is that I received an infected email and then emailing it on I sent to my parents??? Does anyone else have any suggestions before I hard-reset my Phone because I'd really love to be able to keep all my stuff on my phone even if it is having a few other troubles at the moment (won't download apps).
Other Info
- Every time the Lumia is redirected the phone asks me if I will allow an app to be downloaded
- Website I'm almost always directed to on my phone is adfoc. us/serve/id=25497651290185 which is a website that pays for redirecting people to adverts.... Possibly the HTML Framer is not running perfectly and can't redirect me as wished to get the payment on the end for the creator?
- As far as I'm aware I'm up to date with all software (Windows, Flash, AVG, Malwarebytes, Thunderbird) on all of the computers and the Phone that have been infected.
Help?
So I've got a problem, as a house of computer users we have quite a few computers. 3 Days ago my computer (Dell Studio XPS 16 running Windows 7 SP1) randomly started re-directing me to Russian websites... it seemed a random point to start; I had walked away from the computer for a couple hours to do something else and when I came back it was immediately redirecting me. I had no active downloads and nobody else knows my password so the computer was unused during that point. AVG picked up on this and informed me each time that I was redirected that it was a HTML Framer that was redirecting me and that it had protected me - regardless I was still being redirected every 5 webpages or so. In the end a mix of AVG and Malwarebytes Anti-Malware seemed to get rid of the problem and the computer has been unaffected since.
However the story sadly didn't end there... Being an *****(!) I emailed my parents my Christmas list whilst waiting for the virus scans to complete. One day later - poof home computer (Windows 7 SP1 as well) has said HTML Framer which not a huge problem, that of course, I can fix. The problem comes from the fact that my Windows phone (Nokia Lumia 630 running Windows Phone 8.1) is displaying exactly the same symptoms. The browser is being redirected to a stupid website. Great. My immediate reaction is that this must be an infected router or some huge ISP issue. However with 3 other laptops going unaffected as well as two iPads an iPhone and another Lumia 520 (Windows Phone 8.0) unaffected I can't see that being the case. One important note is that my Nokia 630 has access to my emails so all that I can think is that I received an infected email and then emailing it on I sent to my parents??? Does anyone else have any suggestions before I hard-reset my Phone because I'd really love to be able to keep all my stuff on my phone even if it is having a few other troubles at the moment (won't download apps).
Other Info
- Every time the Lumia is redirected the phone asks me if I will allow an app to be downloaded
- Website I'm almost always directed to on my phone is adfoc. us/serve/id=25497651290185 which is a website that pays for redirecting people to adverts.... Possibly the HTML Framer is not running perfectly and can't redirect me as wished to get the payment on the end for the creator?
- As far as I'm aware I'm up to date with all software (Windows, Flash, AVG, Malwarebytes, Thunderbird) on all of the computers and the Phone that have been infected.
Help?