Why can't I exit my game?

[Windows Central Question]

my game cant exit

i brought this phone yesterday. the problem is that the game animal zoo cant be closed. whenever i click the game hub only this game is showing. i cant be able to select any other games either. pls helpppp...............

 

[RumoredNow]

Hold down on the back button ( the left-pointing arrow <-).

That opens multitasking card view. Scroll through the cards to find Animal Zoo. Tap the X​ button in the upper right corner of the card.