Why can't I reset my Nokia Lumia 720?

[Windows Central Question]

Nokia Lumia 720 cannot reset

My nokia lumia 720 is hung, I have tried volume button+ power off but still the phone is hung, cannot use it. I can hear someone calling on my phone but cannot pick up as nothing is displayed on the phone.

 

[RumoredNow]

Re: Nokia Lumia 720 cannot reset

"...nothing displayed on phone..."

Nothing ever? Like screen stays dark at all times? Try cleaning the proximity sensor area...

Otherwise, a Hard Reset might help. Nokia Lumia 720 ? How to hard (factory) reset | Phone Tips and Tricks This will erase all your data, but reset the phone to factory. You can restore your last good back up during the set up process.

 

[Harrie-S]

Re: Nokia Lumia 720 cannot reset

What happend when you did a soft reset (hold the volume down and power button untill the phone vibrates)
Did it power off and restarted and did you see the goodbye and windows logo?