My Lumia 925 froze and now I can only start it by plugging into mains..start button does not work
This morning I opened my phone to find it frozen with a time from last night. I tried restarting the phone, it initially opened but I couldn't open half of my apps, the date wont hold & keeps reverting back to last night.
I did a reboot twice but still the same, the on/off button will not close screen, it just sits on tiles page until it freezes again.
Does this sound like a software or hardware problem?? This phone holds all my business info so is important to me...Will it need a factory reset or does it sound like a more serious problem.
Any help gratefully received
This morning I opened my phone to find it frozen with a time from last night. I tried restarting the phone, it initially opened but I couldn't open half of my apps, the date wont hold & keeps reverting back to last night.
I did a reboot twice but still the same, the on/off button will not close screen, it just sits on tiles page until it freezes again.
Does this sound like a software or hardware problem?? This phone holds all my business info so is important to me...Will it need a factory reset or does it sound like a more serious problem.
Any help gratefully received
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