On my Nokia Lumia 920 8.1, why are my contacts disappearing after the update?

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Windows Central Question

Nokia Lumia 920 8.1 Contact disappears after update

I know this started happening a while ago but am now just getting to the point of figuring out if it can be fixed.

From my searches online I see that other people have had similar problems but didn't find any resolutions.

Here's an example of what's happening.

This morning I updated the address of a contact. Saved the address update. Then saved the contact information. Clicked on the button to go to the main window. Clicked on the contact tile. That specific contact no longer is displayed. I have Contacts set to display all (ie. not filtered).

I re-entered that contact with the new information.

The only thing that it syncs with is outlook.com.

I looked at my contacts in outlook.com there are now 2 contacts for that same person.

Any ideas how I can fix the problem?

Thanks
 

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