Why can't people hear me when I make or receive a call?

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Windows Central Question

People cannot hear me when I make or receive a call

It works ok on Bluetooth in my car. The mute button has a diagonal line striking through it. Can I unlock this?
 
Re: People cannot hear me when I make or receive a call

I had this happen two days ago. Off & On again fixed it???
1320 Vodafone Au.
 

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