How do I fix a frozen lock screen?

[glbreebaart]

How to fix frozen lock screen

My nokia 820 is stuck on the lock screen. It is still receiving calls etc but doesn't come off lock screen and thus useless

 

[Harrie-S]

Re: How to fix frozen lock screen

You already tried a soft reset.?

 

[RumoredNow]

Re: How to fix frozen lock screen

You already tried a soft reset.?

^^^ This ^^^

From powered on, hold the Volume Down & Power buttons until the phone reboots.

 

[noobchief]

Re: How to fix frozen lock screen

Just take out the battery and put it in and switch on again lololol

 

[RumoredNow]

Re: How to fix frozen lock screen

Just take out the battery and put it in and switch on again lololol

Battery Pulls are hard on the system...

 

[Harrie-S]

Re: How to fix frozen lock screen

Try the soft reset as explained above.

Do you backup your setting and photo's in OneDrive? Or can you still copy this data to your computer?

 

[daveey]

Re: How to fix frozen lock screen

Can you Power down? Can you access the Action Pane? Do the volume controls let you do anything?
Also, try short pressing the search icon then flick your finger to the right.