Why can't I receive photos that are sent to me via a text message on my Lumia Nokia 630?

[Windows Central Question]

i cannot receive photos that are sent to me via a text message on my lumia nokia 630

i have been sent a txt message that is a photo but it wont let me open it.i have a nokia lumia 630 please help

 

[gMaesterUK]

Re: i cannot receive photos that are sent to me via a text message on my lumia nokia 630

If it's a photo it'll be sent via MMS, so you need to make sure you've got MMS enabled on your carrier account and the MMS settings on your phone (carrier will supply this info, usually automatically straight to phone).
I would of expected a web link to have been displayed instead to view it via a browser.

Hope this helps.

G.

 

[RumoredNow]

Re: i cannot receive photos that are sent to me via a text message on my lumia nokia 630

Do a web search for "<carrier name> MMS settings"

On the phone go to: Settings > cellular + SIM > SIM settings > add MMS APN and make sure the values match those found in your search