On my 1320 Ford Territory Voice Dialing, why can't I hear the other party through the car speakers?

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Windows Central Question

1320 ford territory voice dialling Can't hear other party through car speakers

Person called hears me but I cannot hear them. No dialing tones either. But can redial from steering wheel controls. Voice sms works fine
 
Re: 1320 ford territory voice dialling Can't hear other party through car speakers

Do you have the latest firmware for the car Bluetooth system?