Why did I lose my Google contacts with the 8.1 update?

[Windows Central Question]

I lost my google contacts with the 8.1 update

All of my contacts made it through the update. However, several of my phone numbers that I added through the google sync on my phone did not. It's like they are still on the phone but I can not access them.

 

[RumoredNow]

Re: I lost my google contacts with the 8.1 update

Have you tried a Soft Reset? Hold Volume Down + Power buttons until the phone vibrates. Let go of the buttons and the phone reboots. This often clears minor annoyances by resetting system memory.

Make sure to go to Settings > email + accounts > tap the Google account name and make sure that contacts are set to sync > back out of that screen > hold down on the Google account name > tap "sync" from the popup menu.