about my family account

[WPCentral Question]

...i'm 19.but i cant download or update apps.cuz store say about my family setup.i need fix this.plzzzzz help me......

 

[Harrie-S]

Check your Microsoft account to see if your birthdate is correct. If not change it.

 

[Shalinda Okenshild]

it's correct.birthday is correct

 

[Harrie-S]

Than according the law of your country you are not allowed to download the app you want to download without a adults permission and Microsoft has to follow this law.
See below how to set up a My Family.

 

[RumoredNow]

Give a call to Microsoft Customer Care... There may be an old age restriction that they can remove.

microsoft customer care - Bing

<edit> It may be linked to another account such as xBox not "aging" on the servers.