Why aren't apps loading?

Jay Lucas

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Jan 25, 2015
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Apps not loading

hey im hoping someone can help with this.

When i try to open an application for example, whatsapp, facebook, viber,music, skype (well just about everything it appears to load but just takes me back to the home screen nothing even loads,

I have restored my phone to its factory settings and tried installing again and this has still not resolved the issue
Im using the 8.1 update
 

Harrie-S

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Sep 26, 2014
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Re: Apps not loading

Okay I would have recommended the clean install anyhow.

If you have an SD card can you get it out and see if you still have problems.
(just to rule it out).

Do you have a Lumia and do you have the Lumia software recovery tool on your PC.
 

Jay Lucas

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Jan 25, 2015
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Re: Apps not loading

i am currently on the clean install now and still nada! have tried removing the sd card also as that was my initial thought before i made the install and uninstall etc, yes i have a Lumia I have tried the software recovery

Ive just hit a brick wall with ideas of which to try
 

Jay Lucas

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Jan 25, 2015
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Re: Apps not loading

ok just tried that it looked optimistic for a minute as was a little reshuffle of my live tiles but then go to open stuff again and then straight back to the start screen
 

Guytronic

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Nov 4, 2013
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Re: Apps not loading

Shot in the dark here.
Try running the phones date past 06\2106 then reboot.
If the network doesn't automatically re-date the phone manually set the date back to the current date and time and reboot again.
 

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