Why can't I do the hard reset on my Lumia 520?

  • Thread starter Thread starter Windows Central Question
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Windows Central Question

Hey there!

I am having this problem during the hard reset in my Nokia Lumia 520.
I have Lumia Software Recovery tool 5.0.0, but it's unable to make my phone work (my phone got that error screen - Unable to find any bootable option...). The software downloaded all the files for hard reset, then started the installation screen on my pc and then this message - Software doesn't support your phone (sth like that).

Any advice on how to solve this? I really want to use my phone again.
Sorry if this is a duplicate thread, but i couldn't find any with the same problem.
 
Put your phone on the charger for about an hour to make sure it has enough battery life.

Try this button press method... (click the picture to expand)

Capture.JPG

If that fails, register here to continue Replying to this thread...
 
when i try to press the keys in the sequence of volume up, volume down, power, volume down after the exclamation mark.
at the time of pressing power button phone boots instead of the wheels
 

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