Why is my phone showing a 3G logo and not a 4G logo on my Nokia 735?

[Windows Central Question]

No 4G logo on Nokia 735 phone

Hi everyone,

I've just recently upgraded from 3G to 4G / LTE on Family Mobile from Walmart. They use the T-Mobile network. My question is; why is my phone still showing the 3G logo? I've powered up and down a few times with no luck. The speeds I'm obtaining are much faster than the pervious setup using speedtest app. I was previously getting 1.5 mps up or down now I'm getting 8 to 12 mps so I know its changed but the logo on my phone has not. Any suggestions?

 

[nomanquadri]

Sounds like it might be geographical, area might not have 4G coverage (which doesn't sound like a first world problem ) . Have you observed this everywhere you go or just a particular area?

 

[Andrew_404]

Re: No 4G logo on Nokia 735 phone

Just in my area where I live. That could be an issue of course but, according to their coverage map (is it correct from T-Mobile) I should have 4G. :smile:

 

[Lumiana]

Re: No 4G logo on Nokia 735 phone

its because you didn't select the 4G in phone settings most likely.. Go to

settings

Mobile+sim

Sim settings

Then select 4G

Hope that helps

 

[Andrew_404]

Re: No 4G logo on Nokia 735 phone

Thank you. Already set in the sim settings at the highest level which is 4G.

 

[Lumiana]

Re: No 4G logo on Nokia 735 phone

Hmmm... It could be a network problem. Have you gone into a city area to see if that helps? I am on giffgaff (in London England) and sometimes my phone can't get 4G then goes to 3G automatically

 

[Andrew_404]

Re: No 4G logo on Nokia 735 phone

Not yet. That will be the next test. I live in the suburbs of Atlanta. I'm originally from Wolverhampton. Probably not working for me as I'm a Brummie.. Haha

 

[xandros9]

Re: No 4G logo on Nokia 735 phone

does your phone even have the bands for T-Mo LTE to begin with?

 

[Andrew_404]

Re: No 4G logo on Nokia 735 phone

Yes, Family Mobile for 4G / LTE (using T-Mobiles network) uses the 1900 MHz bands and the Nokia 735 supports this. This is the RM 1039 phone too not the 1038 international GSM version. Thanks

 

[Lumiana]

Re: No 4G logo on Nokia 735 phone

Not yet. That will be the next test. I live in the suburbs of Atlanta. I'm originally from Wolverhampton. Probably not working for me as I'm a Brummie.. Haha

Lol probaly the phone was made in Manchester and decided to have a dislike to you ;-)