Harrie-S Retired Ambassador Sep 26, 2014 5,378 0 0 Feb 21, 2015 #2 WPCentral Question said: lightening bolt over gears on the touch screen Click to expand... To recover this you have to do a soft reset. This will not delete any data on your phone. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds). Keep your hand from pressing Volume Up during a boot. Upvote 0 Downvote
WPCentral Question said: lightening bolt over gears on the touch screen Click to expand... To recover this you have to do a soft reset. This will not delete any data on your phone. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds). Keep your hand from pressing Volume Up during a boot.