Why isn't my Surface 2 charging?

[Windows Central Question]

my surface 2 has no battery

My surface 2 indicate that it's not charging

 

[MoshMast]

Do you have the latest firmware updates? There is a specific update that helps solve battery and charging issues.

If you have fully updated, consider performing a reset and starting fresh to help eliminate software as a potential problem.

 

[astondg]

Re: my surface 2 has no battery

My wife's Surface 2 has a problem where the power connector clicks in & the charging light turns on BUT it isn't actually connected properly and it doesn't charge. Wiggle the connector slightly and it starts charging. Something to check.