Why can't I access my Microsoft account on my phone?

[Windows Central Question]

microsoft account help

i have microsoft account but can not enter in it by phone so i can not download apps i have reseted phone but it still does not enter and please help i have htc 8x windows 8.0

 

[grantpwarren]

Re: microsoft account help

So... Is the password wrong or have you mis-typed the email? Have you got two step verification? Changed the password via a computer?

 

[Microsoftjunkie]

Re: microsoft account help

Check your credentials via outlook.com.