Why can't I open my phone that turned black and wont let me enter my password?

[Windows Central Question]

I cant open my phone that turned black and wont let me enter my password

I was just walking then my friend heard a sound coming from my pocket and then I saw my wallpaper is gone and turned all black and said to gry again in 3 minutes. All of a sudden it fell from my hand, got the pieces back together, and now it's in may 2014 and said try again in 444110 minutes. I cant access my phone now.

 

[anon8959613]

Re: I cant open my phone that turned black and wont let me enter my password

I was just walking then my friend heard a sound coming from my pocket and then I saw my wallpaper is gone and turned all black and said to gry again in 3 minutes. All of a sudden it fell from my hand, got the pieces back together, and now it's in may 2014 and said try again in 444110 minutes. I cant access my phone now.

your phone somehow got unlocked while in pocket.(i guess the screen was facing your body)
keys got pressed... wrong code.. (multiple times)
and then while it fell down, battery came out (resetting the date and time)

Try soft reset (vol down + power)
if that doesnt work

1.Power off your phone
2.Press power button and after phone vibrates once press volume down until you will see exclamation sign on the screen
3.Press in this order:volume up volume down power volume down
4.Wait until format ends and the phone restarts

​your data will be gone and your phone is hard reset !