- Mar 1, 2015
- 2
- 0
- 0
NO map apps will open
Hello. I have a Nokia Lumia 530 with Windows 8.1 software, and have a strange problem.
After several months of using the default Maps app, it suddenly refused to open. I get the [loading...] screen but then nothing. The phone goes back to the menu. Yes, I tried turning the phone off and on again. Still nothing.
Frustrated, I installed another map software, Here Maps. Bizarrely, same thing; I get their loading screen, but it won't ever open, and after two or three seconds, the phone goes back to the menu.
I have since tried a hard reset of the phone, but still neither app will open. I don't know what else to try.
Nothing else of interest happened around the time it stopped working; I don't believe I installed anything new or did anything particularly out of the ordinary. Please let me know if you need any further information, or if you know where I might find a solution.
Hello. I have a Nokia Lumia 530 with Windows 8.1 software, and have a strange problem.
After several months of using the default Maps app, it suddenly refused to open. I get the [loading...] screen but then nothing. The phone goes back to the menu. Yes, I tried turning the phone off and on again. Still nothing.
Frustrated, I installed another map software, Here Maps. Bizarrely, same thing; I get their loading screen, but it won't ever open, and after two or three seconds, the phone goes back to the menu.
I have since tried a hard reset of the phone, but still neither app will open. I don't know what else to try.
Nothing else of interest happened around the time it stopped working; I don't believe I installed anything new or did anything particularly out of the ordinary. Please let me know if you need any further information, or if you know where I might find a solution.