Band doesn't connect to my phone after update.

Ser_Jake

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Jan 27, 2014
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Okay, so ever since the two newest updates for my Microsoft Band, my phone has a hard time connecting to it. In the Bluetooth settings, when I go to pair the Band with my phone, my phone detects it, pairs with it, connects and then immediately disconnects. The only way I can get the Bluetooth connection to last Is by going into the Microsoft Health app and manually synching. Even then the synch never completes, showing a message that the connection timed out. (oddly Pimp My Band works fine) If I do that, the connection holds up for around an hour. I still don't recieve most of my notifications though, and when I do, trying to reply takes so long trying to connect that there's no point using it. I'm running the Windows 10 technical preview, which might be a factor. Besides that my Band also doesn't connect to my computer at all anymore. It isn't recognized. Does anyone have any tips or any suggestions, or is anyone having a similar experience?
 

hotphil

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Nov 14, 2008
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I think there were some instructions on the announcement page for Win10 relating to Band connectivity. Might be worth rolling back to earlier Win version to confirm if the issue is with Band or the phone.
 

MrFanta5stic

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Feb 18, 2014
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I'm actually having this same issue, but I'm on the Denim update for the Lumia 1520. Not sure what the deal is. I've deleted it from my Bluetooth devices and reset the Band to factory, but still having the same issue
 

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