Why aren't my ringtones ringing when receiving an incoming call?

[WPCentral Question]

ringtone not ringing when receiving an incoming call

When checking settings - ringtones - select ringtone icon but no sound

 

[Ed Boland]

Re: ringtone not ringing when receiving an incoming call

I've had no sound randomly on my 1520 lately. Started happening after getting the Denim firmware. A soft reset clears it up (hold down power and volume down buttons together for about 10 seconds until it vibrates).

If it keeps happening, I may do a hard reset myself to see if that fixes it.

 

[RelTech]

Re: ringtone not ringing when receiving an incoming call

I/m having the same problem was your issue solved