Why isn't my Facebook connection with People app working fine?

[Diwagar]

Facebook connection with People app not working fine

I have enabled the people app to connect and access my Facebook account. But the connection is inconsistent. Sometime it automatically syncs the new changes and many times it doesn't. I have tried disconnecting and connecting it again, tried both on wi-fi and mobile data. Earlier had stock OS and now running Developer's preview. But the issue still persist. Anyone facing similar issue or have any solution for the same? Any kind of help would be appreciated

 

[gpobernardo]

Re: Facebook connection with People app not working fine

I have enabled the people app to connect and access my Facebook account. But the connection is inconsistent. Sometime it automatically syncs the new changes and many times it doesn't. I have tried disconnecting and connecting it again, tried both on wi-fi and mobile data. Earlier had stock OS and now running Developer's preview. But the issue still persist. Anyone facing similar issue or have any solution for the same? Any kind of help would be appreciated

I have experienced this just within the past few days. I couldn't manually sync my contacts, nor would it automatically sync them. However, I just waited for a few days and my contacts were automatically synchronized. The issue happened both in WiFi and cellular data. Hence, I'm guessing that it was a rotating, temporary yet minor issue on the side of the servers of Facebook.

 

[GrigoreS]

Hi,
I have the same problem. I have Nokia Lumia 930 with Lumia Cyan software.
I'll wait untill monday, hopefully will sync again with facebook.
I really hate linking every contact to facebook every week.

 

[gpobernardo]

Hi,
I have the same problem. I have Nokia Lumia 930 with Lumia Cyan software.
I'll wait untill monday, hopefully will sync again with facebook.
I really hate linking every contact to facebook every week.

Did you have to link each Microsoft account contact with your Facebook Contacts each time you sync? This doesn't happen in my case. The only time I had to re-sync all my contacts (especially those who love changing their names in Facebook for some reason) was when I had to use a different phone, from L1020 to L535.

 

[GrigoreS]

Yes. I have to re-link every outlook contact with facebook contact (
I really hate this. What can i do?

 

[gpobernardo]

Yes. I have to re-link every outlook contact with facebook contact (
I really hate this. What can i do?

That is really strange. However, there is another way which you could link your contacts - through your people.live.com account. Hopefully, by linking them directly in your people.live.com account, you won't need to keep re-linking them after each sync.

Here's how: After logging into your Microsoft Account in your PC/Laptop browser, go ahead and link your outlook contacts with your Facebook contacts. Since this is an experiment*, you may try this for a few contacts first and see if they unlink. If they don't unlink, then go on with the remainder of your contacts.

*- I couldn't test this with my phone since I'm not experiencing the issue. But I'm strongly hoping that this method will work.

Welcome to forum, by the way!

 

[GrigoreS]

I tryed linking them in my Microsoft account but it didnt work. On my phone at People the links dont appear

 

[gpobernardo]

I tryed linking them in my Microsoft account but it didnt work. On my phone at People the links dont appear

I forgot to mention that it takes a few hours for the changes you've made in your people.live.com account to reflect in your phone - unless you manually sync your Microsoft Account in Settings > email+accounts. You may want to check your People Hub again after 12-24 hours to be sure.

 

[Diwagar]

UPDATE: My contact sync with Facebook is happening properly at the backend as i can see FB pictures getting updated in people app and new added FB contacts are also visible. But when i go to Connect with my Phone option, it is still dated back to February 22nd and showing same error. Crazy issue...

 

[GrigoreS]

I forgot to mention that it takes a few hours for the changes you've made in your people.live.com account to reflect in your phone - unless you manually sync your Microsoft Account in Settings > email+accounts. You may want to check your People Hub again after 12-24 hours to be sure.

Not working

 

[gpobernardo]

Not working

I'm out of cards.:asleep:

 

[Arlan Henry]

Re: Facebook connection with People app not working fine

Any updates? I'm having the same issue.

 

[Prasanta Parida]

If you are wp10tp then you are not alone, its in alpha mode, just a testing ,after feed back it will be stable in next build

 

[Arlan Henry]

Re: Facebook connection with People app not working fine

I figured it out for 8.1 Denim (Lumia 1520).

My fix was to put the phone in Airplane mode and enable WiFi only then sync.

I noticed that during the sync process, sometimes data would be coming in through WiFi and other then switch to mobile data. It's usually during that switch/conflict where the sync error occurs.

Try it and see if it works for you.

 

[Diwagar]

Re: Facebook connection with People app not working fine

I figured it out for 8.1 Denim (Lumia 1520).

My fix was to put the phone in Airplane mode and enable WiFi only then sync.

I noticed that during the sync process, sometimes data would be coming in through WiFi and other then switch to mobile data. It's usually during that switch/conflict where the sync error occurs.

Try it and see if it works for you.

It didn't work either

 

[Arlan Henry]

Re: Facebook connection with People app not working fine

Sorry to hear that man.

I probably should have mentioned that I'm on 8.1 update 2.