Why does my phone show 97 when I backup to One Drive?

[WPCentral Question]

backup problem

Why is it that once i backup my phone to one drive it always show up to 97% then after an error message will occur, app settings not backup pls try again later, i've already try it for about 2 month but until now nothing happen. Any remedy?

 

[jontyfernz]

Re: backup problem

Why is it that once i backup my phone to one drive it always show up to 97% then after an error message will occur, app settings not backup pls try again later, i've already try it for about 2 month but until now nothing happen. Any remedy?

try another wifi network or on 3g

 

[amazinghdm]

Re: backup problem

I have already use wifi or 3g but to no avail

 

[jontyfernz]

Re: backup problem

I have already use wifi or 3g but to no avail

hen its an issue with ms servers

 

[jontyfernz]

Re: backup problem

you can also get a manual backup by going to transfer my data.click on the three dots on the bottom right corner and export to sd card

 

[Viru116]

Re: backup problem

The workaround is go to outlook website from your pc/laptop and delete the old back up...
then try taking the back-up from your phone...
let me know if you can't back-up even after this...