Nokia Lumia is saying error unable to find a bootable option?

hopeyc

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Apr 9, 2015
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I went to bed at 2am last night and had my phone plugged in when I woke up at 7:30 then next morning my phone had a black screen and an error message saying unable to find a bootable option. I have tried to both soft and hard restart my phone and have not been able to get it to work! I need to get it working again asap! It has pictures and data saved on it for a final project i have that is due next monday that i need! Any solution or advice would be greatly appreciated
 

hotphil

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Nov 14, 2008
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Ouch. Sounds in a bad way.
​If it's not a hardware issue, you could try the Lumia Software Recovery Tool from a PC. But I fear you'll lose all data on the device that isn't backed up elsewhere.
 

hopeyc

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Apr 9, 2015
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where do i find the lumia software recovery tool? I am wiling to try anything! I took my phone to the verizon store and they were no help! All they tried was the soft and hard restarts as well and then told me i needed a new phone!
 

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