Loading screen waking the screen on Lumia 930

Francisco Larenas

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Jul 9, 2014
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Hey there! I have a Nokia Lumia 930 with Windows Phone 8.1 update 2 and today I'm having trouble with a loading screen when waking the phone. I've restarted many times already but nothing works
 

gpobernardo

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Jan 12, 2013
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Have your tried performing a soft reset? Press and hold the volume down and power button until your phone reboots. This is different from a normal restart procedure, which is just power-off-power-on.
 

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