my nokia lumia 635 won't stop restarting. it only goes to the loading start screen "nokia" then buzzes and shuts off again to restart and the process happens all over again. i let the power die and plugged it back in and it keeps happening.
gpobernardo
Active member
- Jan 12, 2013
- 4,339
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Welcome to Windows Central.
It's possible that the phone battery has been drained beyond it's minimum start-up power limit. Try leaving the phone plugged in for at least 30 minutes undisturbed.
You may want to create a Windows Central account to be able to respond to this thread.
It's possible that the phone battery has been drained beyond it's minimum start-up power limit. Try leaving the phone plugged in for at least 30 minutes undisturbed.
You may want to create a Windows Central account to be able to respond to this thread.
RumoredNow
New member
- Nov 12, 2012
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If you are stuck in a boot loop you will have to Hard Reset or use the Recovery Tool to flash a clean copy of the OS. Either way you loose data.
Nokia Lumia 635 hard reset
How can I recover/reset/restore my phone software? - Microsoft - USA
Nokia Lumia 635 hard reset
How can I recover/reset/restore my phone software? - Microsoft - USA
So, i bought a lumia 640 yesterday and I had the same problem so i did some testing and i think i found the solution.
(sorry for my english) On my testing i found that:
- if i disable the location services and the options that are found on the "manage" in the wi-fi setting
- and when the phone is locked
- and if you moved (like from your kitchen to your garden) for some reason the phone restarts!!!
So i activated all this settings again and the problem is resolved....
Befor this i tried upgrading to Windows 10 on my phone and it did not solve the problem. So this seams to me to be the solution!
Can you check this settings on your phone?
PS: it is very strange that MS does not fix this thing! I did some search on the web and found that this is a recurrent problem on any Windows phone device! MS fix this please!!!!!
(sorry for my english) On my testing i found that:
- if i disable the location services and the options that are found on the "manage" in the wi-fi setting
- and when the phone is locked
- and if you moved (like from your kitchen to your garden) for some reason the phone restarts!!!
So i activated all this settings again and the problem is resolved....
Befor this i tried upgrading to Windows 10 on my phone and it did not solve the problem. So this seams to me to be the solution!
Can you check this settings on your phone?
PS: it is very strange that MS does not fix this thing! I did some search on the web and found that this is a recurrent problem on any Windows phone device! MS fix this please!!!!!
I got my nokia lumia 635 maybe a year and a half ago, and it keeps doing this, it goes into this loop every ten seconds almost, and I left it plugged in all last night to see if that was the issue, but it was in the loop all night vibrating. I even tried letting it die, and then plugging it it back in, bu that didn't work either. I'm out of ideas
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