How can I repair a film I made with my phone that got corrupted when I move it to my computer?

[dlalonde]

I filmed Christmas with my Lumia 635. I moved it from my phone to my computer and never looked back. The file weighs 620 MB (which seems to be right considering its length).

It's not launching in Windows Media Center (even with the full k-lite codecs installed) or VLC.

Is there a way to repair it or is it lost?

Thank you

 

[Skamath]

have you tried moving it back to the phone? if it works there and not on the computer it might need a format change. If it doesnt work on the phone then chances are it is stuffed. I dont know if there are options to recover/repair a video.

 

[dlalonde]

I can't put it on the phone as I don't have it any more

When you say "it is stuffed" what does that mean?

 

[Guytronic]

When you say "it is stuffed" what does that mean?

That would be compressed.

What file extension is it?
.mp4, .3gp, .asx

Video File Formats

 

[dlalonde]

That would be compressed.

What file extension is it?
.mp4, .3gp, .asx

Video File Formats

It's an MP4 shot directly with Lumia Camera Pro (back when it was named like that ) and simply copied from my phone using Windows Explorer.

 

[Skamath]

I can't put it on the phone as I don't have it any more

When you say "it is stuffed" what does that mean?

by stuffed I mean ruined. If you have anyother phone that you can use try it or if not try a video convertor to change format from mp4 to avi or mpeg. see if that works. Before any attempts make a copy of the original. I used to use VLC but now I have switched to KMPlayer. works better on my laptop.

 

[Mr. Brown]

If you still have the file on your Windows Media Center PC, just get that file and copy it back to your phone. Then try playing from your phone.

 

[Guytronic]

The file might open with Quicktime player.
Remembering back it used to open and play corrupt .mp4 media files.

 

[dlalonde]

Yeah I think it's dead. I don't have the phone anymore and QuickTime didn't help either. I guess my Christmas video is gone!

Thanks guys.

 

[Guytronic]

Thanks guys.

Dang it...we were hoping for the best...

 

[dlalonde]

Dang it...we were hoping for the best...

I know and I appreciate it! :smile: