i tried downloading apps and i get error code 80860010

[WPCentral Question]

i tried to download the whatsup app on my nokia lumia 635 and it requests i set up my family before this can be done. i found that i may have been having the problem because the date of birth was incorrect and put my age under 16 years. i have corrected this and i am still not able to download apps

 

[Westarmy]

Have you checked the date and time of the phone? As with my own experience I've had this issue usually to do with date and time