On the live tile of my Nokia windows phone, why did the messenger icon change to a dog bone shape?

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Windows Central Question

Yesterday, the icon for Facebook messenger changed from the normal lightning bolt to a dog bone. I cannot figure out why, or how to change it back! I've even removed messenger from my phone and reinstalled it. I did all the usual - turned the phone off, took out the battery, etc. How do I change it back?
 

gpobernardo

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Jan 12, 2013
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Yesterday, the icon for Facebook messenger changed from the normal lightning bolt to a dog bone. I cannot figure out why, or how to change it back! I've even removed messenger from my phone and reinstalled it. I did all the usual - turned the phone off, took out the battery, etc. How do I change it back?

Do you have a screenshot of what you're trying to describe? Did you receive any app update prior to the change?
 

psiu_glen

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Dec 26, 2011
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I have the same problem. Been this way for awhile, I saw in a comment thread awhile ago that someone else had it as well. It first showed up on my Icon, then on my 928, both times after a reboot. Not sure about my 520. Here is a picture.
 

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Annette Looper

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Just talked to T-Mobile and they say it's coming from the manufacturer of the app. For them, it's listed as a permanent change (?) but I think that's crazy! No one changes their logo! Anyone know how to contact windows?
 

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