Why did my carrier change from Boost Mobile to Sprint Lumia 636 OSv 10.0.10149.0
Ok, this is a hard one. Iv'e called Boost CS and Nokia CS and they both don't know what to do, so I'm hoping to find an answer here.
For about 2 weeks straight, my phone was really laggy and wouldn't give me my notifications on time. I figured that lack of storage space might of been the problem and I was right. I deleted as many apps as I could but that only freed about 130mb. Seeing that I couldn't do much else, I decided to hard reset the phone.
After the hard reset, the phone was setting up. Then a message screen came up saying that The phone had a problem connecting to my cellular network with an error code of "0x80070002". I proceeded with the set up until I got to the home screen.
It was when I dragged down the notification center that I realized that the phone was using Sprint as a carrier instead of Boost. At first I thought it wouldn't be serious and everything would work as it should. I decided to try and call, text and use data.
Call and Text worked, but data did not.
Is there a way to change the carrier back to Boost? I bought the phone from a Boost retailer, and I've paid Boost for the service since day 1.
Ok, this is a hard one. Iv'e called Boost CS and Nokia CS and they both don't know what to do, so I'm hoping to find an answer here.
For about 2 weeks straight, my phone was really laggy and wouldn't give me my notifications on time. I figured that lack of storage space might of been the problem and I was right. I deleted as many apps as I could but that only freed about 130mb. Seeing that I couldn't do much else, I decided to hard reset the phone.
After the hard reset, the phone was setting up. Then a message screen came up saying that The phone had a problem connecting to my cellular network with an error code of "0x80070002". I proceeded with the set up until I got to the home screen.
It was when I dragged down the notification center that I realized that the phone was using Sprint as a carrier instead of Boost. At first I thought it wouldn't be serious and everything would work as it should. I decided to try and call, text and use data.
Call and Text worked, but data did not.
Is there a way to change the carrier back to Boost? I bought the phone from a Boost retailer, and I've paid Boost for the service since day 1.
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