Phone stuck on lock screen - enter PIN and then nothing?

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Windows Central Question

Phone stuck on lock screen - enter PIN and then nothing

I just had a "Critical Update" and updated to 10.0.12562.84 - everything more or less seemed to go okay. Left it on and charging over night... go to grab my phone this morning and I wake it up, enter my pin, and....... nothing. it stays on the screen with the PIN with the 6 digits entered. if I let it sit long enough it just goes back to sleep - waking it up asks for the PIN again. I can't even connect it to WP for Mac. Help?
 

rise4dizzzy

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Jun 4, 2014
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Re: Phone stuck on lock screen - enter PIN and then nothing

I had the same problem. I overtried to enter the PIN and I finally ended flashing my phone back to 8.1 but of course you can hard reset it. I heard the best way to fix this is to let the phone sit for a few hours then try again, that way it might work again
 

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