Issue in net connectivity when switching sim from one to other

[Jegyasu Gupta]

When I'm switching data connectivity sim, net connection lost when I turned data connection on in Lumia 640xl.. What should I do??

 

[RumoredNow]

Dual Sim, yes?

What model?

So you have data plan on both SIMs, yes? Is there voice on both? When you switch data is the new SIM getting strong signal?

 

[Jegyasu Gupta]

Yes I have.....when I switch it the data connectivity comes after restarting the phone in Lumia 640xl

 

[RumoredNow]

Yeah... It is not supposed to need a reboot... I'm just being a generalist here. Maybe someone in the 640Xl forum has more advice. I do not know if this is a known issue, but sounds familiar from my reading in 640XL forum or Ask a Question.

I'm not sure if carrier brand or signal may cause less than automatic switching. I'm really believing it is not the hardware at this point.

Maybe look through this thread: http://forums.windowscentral.com/lumia-640-xl/350373-lumia-640-xl-bugs-defects-new-post.html

Would you like this moved to 640XL area???