Lumia 640 - Phone update is not working

[WPCentral Question]

Hi, I am using Lumia 640 from one month, pop up comes about the phone update, when I hit on download, nothing happens even for 2 hours, it will be showing only 0%

Also, other problem is - phone gets heating issue on the right side of the panel near lock screen button if I talk for 5 minutes or use internet. Did any faced the same problem

 

[Ed Boland]

Try restarting the phone (hold power and volume down together until it vibrates) and try the update again.

 

[Guest123456789]

Hi, I have done it, when using Windows Insider app, it automatically restarts, but nothing happens later. It will be the same